Tuesday, March 23, 2010

Unbalanced accounts - Those red AR links

The latest YV release makes it easier to see and fix accounts with scheduled payments that do not match what the customer owes (unbalanced accounts). This can happen when you use the "Make Adjustment" button, or when a customer overpays and then enrolls again.
The family list now has a link direct to the family accounts receivable (AR) page with all their transactions, and if this link is red (AR) it means they are unbalanced.
On their AR page there is another link to the Modify Payments page where you can easily set up the scheduled payments so that they match the AR balance owed.

No comments: